Job Description

Airport Operations Lead (PT/On-Call)

Hello Florida, a Destination Management Company is hiring!

Job Location: Orlando International Airport
This position involves managing and leading a team of part time staff based on program needs & client expectations. The Airport Operations Lead reports to the Director of Staffing. Flexibility, good communication and a proactive demeanor are necessary. Prior supervisory or management experience is essential. This is an on-call part time position that is only eligible for medical benefits and 401k after the required number of service hours are met per year. The right candidate will have a minimum of 30 hours of OPEN availability that include scheduling around weekday/weekend and holidays that include early morning to late night shift times. 

Skills required:

• Good communication skills.
• Positive and professional demeanor with guests.
• Good time management skills – arriving on time to all locations.
• Flexible with their schedule & available a minimum of 30hrs per week.
• Willingness to go one step beyond expectations.
• Proactive verses being told what to do every step of the way.
• Good peer relationships.
• Clean and professional appearance.

Scope:
Provides direct supervision to part time staff:

• Keep staff accountable for performance and program results.
• Enforce uniform & grooming policy as set forth by Staffing Department reference guide.
• Entitled to issue warnings, write ups and termination recommendations.
• Coach and mentor staff to develop current and future employees.
• Identify and recommend new staff to hire.

Act as an Airport Operations Lead on programs during peak and off-peak seasons:

• Provide an effective briefing to all part time staff expressing program details, client expectations and reiterating company policies.
• Develop a decisive plan on where to place staff, how to organize equipment, etc.
• Communicate with Client to confirm all needs are correct based on the details provided.
• Communicate with Hotel contact or Hotel staff (ie: front drive staff, valets, CSMs).
• Keep accurate counts and program notes.
• Keep track of the timesheet to ensure accuracy of staff hours worked.

Common assignments include but are not limited to:
Airport Meet & Greet – You will be assigned to meet the scheduled staff at the airport and assign them to a specific role for that day which usually involves meeting and greeting guests as they move down the escalator to the baggage claim area. You will be responsible for monitoring a flight manifest or shuttle schedule to ensure that all guests are being met property and directed to their correct transportation.

On occasion, you may be required to assist and/or lift luggage (up to 50 lbs.)

Minimum Requirements:

• Must have valid driver’s license with a clean driving record.
• Reliable transportation is necessary.
• Previous management experience preferred.
• Please submit a resume and not an Indeed resume template.
• Two years of college preferred.
• Wear a company shirt & name badge.
• Background Screening & Motor Vehicle Screening are conditions of employment.
• Must be at least 18yrs of age and hold a valid Driver's License.
• Must be able to communicate effectively in English.

Apply now directly on our website to be considered:  

Job Types: Full-time, Part-time, On-Call.

Hourly Pay Rate: $19.00 - $21.00 per hour based on experience.

Job Tags

Hourly pay, Holiday work, Full time, Part time, Flexible hours, Night shift, Day shift, Afternoon shift, Early shift, Weekday work,

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