Call Center Representative Job at 1st Liberty Federal Credit Union, Great Falls, MT

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  • 1st Liberty Federal Credit Union
  • Great Falls, MT

Job Description

We are looking for an energetic, self-motivated, Full-Time Call Center Member Service Representative to join our RH Scott Branch, located just outside the front gate of Malmstrom Air Force Base. 1st Liberty FCU is a full service financial institution that offers a wide range of financial services. Come and join the strongest progressive Credit Union in the area.

Responsibilities:

  • Assisting members with all their account financial needs over the telephone.
  • Providing account information.
  • Providing share and loan rates.
  • Processing various financial transactions.
  • Processing loan payments.
  • Deposit verifications.
  • Lien releases.
  • Matching our members' needs with the appropriate credit union products/services. 
  • Perform any additional duties as assigned by the Branch Assistant.


Benefits include:
Health/Dental/LTD, Life/AD&D insurance, Health Savings Plan, 401k plan, Vacation, Sick and Holiday leave, Education Reimbursement program, 1st Liberty Account Perks, and much more.

General Hours:
  • Monday to Friday


Requirements:

  • High School Diploma/Equivalent.
  • Flexible with scheduled shifts.
  • Must be able to cross-sell credit union services and products.
  • Prefer 1 year Member Service or related work experience.
  • Basic knowledge of standard office equipment and Microsoft Office.
  • Excellent listening and written/verbal communication skills.
  • Proven organizational and multitasking skills.
  • Proven team player.

Job Tags

Holiday work, Full time, Work experience placement, Flexible hours, Monday to Friday,

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