Job Description

Who We Are:

Bandwidth (NASDAQ: BAND) is a global communications software company that helps enterprises connect people around the world with cloud-ready voice, messaging and emergency services. Backed by a network reaching 60+ countries covering 90 percent of global GDP, companies like Cisco, Google, Microsoft, RingCentral, Uber and Zoom use Bandwidth's APIs to easily embed communications into software and applications. Bandwidth has more than 20 years in the technology space and was the first Communications Platform-as-a-Service (CPaaS) provider to offer a robust selection of APIs built around our own global network. Our award-winning support teams help businesses around the world solve complex communications challenges every day.

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Do

We live for innovation! Our technology powers some of the most exciting brands and technology on the internet with our intelligent voice, messaging, 9-1-1 access, and phone number services—backed by Bandwidth's own nationwide, all-IP voice network. Simply put, we’re changing the way people communicate, connect, and do business.

What We Need  

As an IP Network Engineer at Bandwidth you will work on projects supporting and enhancing a highly resilient global network. You will work with network technologies from multiple vendors including, but not limited to, Cisco, Palo Alto, Ribbon, and Juniper to help Bandwidth continue to strengthen our network infrastructure with improved architectures, tooling, and automation. Our goal is to provide Bandwidth's customers unparalleled voice quality by implementing highly available network designs.

What You'll Do:

Troubleshoot network issues (route / switch / firewall / vpn), diagnose problems, and implement solutions to ensure network stability.

• Support the evaluation, development, and testing of tools to strengthen Bandwidth's global IP Network.
• Research, provide recommendations, and implement designs for both data center and WAN network architectures.
• Perform routine maintenance tasks such as software updates, hardware upgrades, and system checks.
• Work directly with internal and external customers to ensure needs are identified, understood, and met effectively. 
• Participate in an on call schedule to be available for off hours network emergencies.
• Perform after hours maintenance as required for production changes.

What You'll Need:

• 7 years experience in IP networking, including experience in working with service provider grade network equipment such as:
• Cisco ASR 
• Cisco Nexus 
• Palo Alto
• Juniper MX 
• Juniper SRX 
• Applicants should have deep understanding and experience with some or all of the following: OSPF, BGP, VXLAN/EVPN, Spanning Tree, MPLS, and IPSEC.
• Excellent analytical and problem-solving skills to diagnose and resolve network issues.
• Experience with Layers 1, 2, 3, and 4 of the OSI model, including hands on work in data center environments
• Strong written and verbal communication skills
• The ability to function independently on tasks and project work.
• Comfortable operating in a linux environment.
• Certifications are nice, but not required.
• Development / Scripting experience in a language of your choice is a bonus.
• Knowledge of network security principles and best practices
• Bonus for experience working in a hybrid cloud environment.
• Experience in training and mentoring junior team members

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.

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